Account and Plans

Manage your account, plans, and storage.

2 min read

The boring-but-useful tab.

Where to find account settings#

Top-right account menu → Account. You land at /account with sections for:

  • Profile — name, email, password.
  • Plan — current tier, usage, upgrade/downgrade.
  • Billing — payment method, invoices, cancellation.
  • Notifications — email preferences.

Plans#

You start on Free. It's not a trial — it stays free.

There are three tiers — Free, Creator, Studio. Each lifts caps and unlocks features.

What gets capped#

| Limit | What it controls | |---|---| | Projects | Maximum number of saved projects on your account. | | Pages per project | How many pages a single album can have. | | Storage | Total bytes of project data (not photos — those stay on your device). Templates, masks, embellishments, and saved templates count against this. | | Premium masks & elements | Some masks and kit elements are gated to paid tiers. | | Member pricing on marketplace kits | Paid plans get discounted pricing on most kits. | | Priority support | Faster turnaround on support requests (Studio only). |

Hitting a cap#

When you hit a cap on the Free or Creator plan:

  • Project cap — the dashboard's New project button shows a lock and opens the upgrade prompt. Existing projects stay editable.
  • Pages-per-project cap — adding a new page in a project at the limit shows a lock with the upgrade prompt.
  • Storage cap — you'll see a banner during save explaining you're out of space; existing work isn't deleted.

Upgrading lifts the cap immediately.

Pricing#

Pricing is on the live page at /account/plans and on the homepage pricing section. It changes with promotions, so the live page is authoritative — don't rely on any doc for the dollar figure.

Upgrading#

Account → Plan → Upgrade. You'll see the available paid tiers. Choose one, enter payment details (handled by Stripe), confirm. Upgrade is instant — your new limits and features are available the moment payment goes through.

Downgrading#

Account → Plan → Change plan. Pick a lower tier. Downgrade takes effect at the end of the current billing period (you keep what you paid for).

If your project count is over the new tier's limit, the app stops you from creating more but doesn't delete anything. Existing projects above the limit remain readable. To get back under the cap, delete projects you don't need.

Cancelling#

Account → Billing → Cancel subscription. You stay on your paid plan until the end of the period, then automatically drop to Free.

Refunds#

Refund policy is on /terms-of-service. Generally: within 14 days, unused features only, contact support.

Email preferences#

Account → Notifications. Three categories:

  • Product updates — new features, blog posts.
  • Marketplace — new kit drops, sales.
  • Account — security and billing notices (cannot be turned off).

Deleting your account#

Account → Profile → Delete account. There's a confirmation step. Once confirmed:

  • Your projects are deleted.
  • Your kit purchases are deleted (no refunds for unused kits).
  • Your account record is anonymised.

This is irreversible.

Next#

11 — Selling on the Marketplace — for designers.